A B2B2C management application within the Edtech sector, linking parents and paramedical therapists.
⚡ The recent enhancements have bolstered user satisfaction metrics by minimizing cognitive load, contributing to the accomplishment of educational objectives.
A B2B2C management application within the Edtech sector, linking parents and paramedical therapists.
⚡ The recent enhancements have bolstered user satisfaction metrics by minimizing cognitive load, contributing to the accomplishment of educational objectives.
A B2B2C management application within the Edtech sector, linking parents and paramedical therapists.
⚡ The recent enhancements have bolstered user satisfaction metrics by minimizing cognitive load, contributing to the accomplishment of educational objectives.
My role
My role
My role
System design, product design, user interface, research, user interviews, usability testing
System design, product design, user interface, research, user interviews, usability testing
System design, product design, user interface, research, user interviews, usability testing
Tools
Tools
Tools
Figma, Canva , pen & paper
Figma, Canva , pen & paper
Figma, Canva , pen & paper
Client
Client
Client
Ministry of Education (B2B2C)
Ministry of Education (B2B2C)
Ministry of Education (B2B2C)
Background#1
Background#1
Background#1
Overview
Overview
Overview
Support application for Tala (individual curriculum) This program belongs to the Ministry of Education and provides a response to parents whose children are treated by paramedical therapists. Connects in an accessible way between daily goals and problems at home and educational goals
Provides parents with essential information on how to mediate properly for their child and direct access to paramedical therapists
Support application for Tala (individual curriculum) This program belongs to the Ministry of Education and provides a response to parents whose children are treated by paramedical therapists. Connects in an accessible way between daily goals and problems at home and educational goals
Provides parents with essential information on how to mediate properly for their child and direct access to paramedical therapists
Support application for Tala (individual curriculum) This program belongs to the Ministry of Education and provides a response to parents whose children are treated by paramedical therapists. Connects in an accessible way between daily goals and problems at home and educational goals
Provides parents with essential information on how to mediate properly for their child and direct access to paramedical therapists
Discovery#2
Discovery#2
Discovery#2
Problem statements
Problem statements
Problem statements
Different instructions from each therapist
Different instructions from each therapist
Different instructions from each therapist
instructions given by paper
instructions given by paper
instructions given by paper
Difficulty in therapeutic sequence at home
Difficulty in therapeutic sequence at home
Difficulty in therapeutic sequence at home
Parents don't know how to use a lot of information.
Parents don't know how to use a lot of information.
Parents don't know how to use a lot of information.
Possible Solutions
Possible Solutions
Possible Solutions
Correct guidance and correct mediation
Correct guidance and correct mediation
Correct guidance and correct mediation
Implementation of therapeutic sequence at home
Implementation of therapeutic sequence at home
Implementation of therapeutic sequence at home
Converting therapist's info to digital format
Converting therapist's info to digital format
Converting therapist's info to digital format
A list of activities adjusted according to the child's level
A list of activities adjusted according to the child's level
A list of activities adjusted according to the child's level
About tech
About tech
About tech
Areas of information for these needs are : communication clinics, occupational therapy, emotional therapy, behavior analysis, etc.
Areas of information for these needs are : communication clinics, occupational therapy, emotional therapy, behavior analysis, etc.
Areas of information for these needs are : communication clinics, occupational therapy, emotional therapy, behavior analysis, etc.
Definition of Target Groups
Bio
Ayala, Or's mother, is employed in a profession that keeps her away from home for a significant part of the day. During her work hours, she needs to stay in touch with a therapeutic setting for Or, who is dealing with speech delay.
Ayala Hilel
40 years old
Married
3 children (1 speech delay)
Not technically oriented
Main Goals & Frustration
Ayala is frustrated with the bureaucratic processes she must navigate to acquire information. Additionally, when attempting to implement the treatment recommendations, she often forgets, and there is no app available to remind her of the necessary steps. Ayala is seeking a means for more effective communication with the establishment to assist her in caring for Or without overlooking any details.
Definition of Target Groups
Bio
Ayala, Or's mother, is employed in a profession that keeps her away from home for a significant part of the day. During her work hours, she needs to stay in touch with a therapeutic setting for Or, who is dealing with speech delay.
Ayala Hilel
40 years old
Married
3 children (1 speech delay)
Not technically oriented
Main Goals & Frustration
Ayala is frustrated with the bureaucratic processes she must navigate to acquire information. Additionally, when attempting to implement the treatment recommendations, she often forgets, and there is no app available to remind her of the necessary steps. Ayala is seeking a means for more effective communication with the establishment to assist her in caring for Or without overlooking any details.
Definition of Target Groups
Bio
Ayala, Or's mother, is employed in a profession that keeps her away from home for a significant part of the day. During her work hours, she needs to stay in touch with a therapeutic setting for Or, who is dealing with speech delay.
Ayala Hilel
40 years old
Married
3 children (1 speech delay)
Not technically oriented
Main Goals & Frustration
Ayala is frustrated with the bureaucratic processes she must navigate to acquire information. Additionally, when attempting to implement the treatment recommendations, she often forgets, and there is no app available to remind her of the necessary steps. Ayala is seeking a means for more effective communication with the establishment to assist her in caring for Or without overlooking any details.
Competitors Analysis
Competitors Analysis
Competitors Analysis
To identify various needs and challenges faced by users, I examined competitors involved in medical development. My findings revealed a gap in the market, as there are no existing apps designed for parents whose children are undergoing treatment by paramedical therapists. Moreover, the available information is quite superficial, and there is a lack of effective mediation in this context.
To identify various needs and challenges faced by users, I examined competitors involved in medical development. My findings revealed a gap in the market, as there are no existing apps designed for parents whose children are undergoing treatment by paramedical therapists. Moreover, the available information is quite superficial, and there is a lack of effective mediation in this context.
To identify various needs and challenges faced by users, I examined competitors involved in medical development. My findings revealed a gap in the market, as there are no existing apps designed for parents whose children are undergoing treatment by paramedical therapists. Moreover, the available information is quite superficial, and there is a lack of effective mediation in this context.
Weaknesses
Weaknesses
Weaknesses
Spending excessive time on unnecessary browsing
Spending excessive time on unnecessary browsing
Spending excessive time on unnecessary browsing
Dealing with information overload
Dealing with information overload
Dealing with information overload
Executing actions not properly documented
Executing actions not properly documented
Executing actions not properly documented
Encountering visual overload and unclear coloration
Encountering visual overload and unclear coloration
Encountering visual overload and unclear coloration
Facing challenges with accessing information effectively
Facing challenges with accessing information effectively
Facing challenges with accessing information effectively
Strengths
Strengths
Strengths
Abundant in medical information
Abundant in medical information
Abundant in medical information
Executing actions proficiently
Executing actions proficiently
Executing actions proficiently
Engaging in consultations with doctors
Engaging in consultations with doctors
Engaging in consultations with doctors
Maintaining consistency
Maintaining consistency
Maintaining consistency
Research #3
Research #3
Research #3
Interview
Interview
Interview
The process
The process
The process
In my research, I identified a challenge in implementing the TALA program at home. To delve deeper, I conducted three face-to-face interviews using a structured questionnaire. The interviews were specifically with parents whose children were diagnosed with developmental delays, including Asperger's, speech delay, and autism.
In my research, I identified a challenge in implementing the TALA program at home. To delve deeper, I conducted three face-to-face interviews using a structured questionnaire. The interviews were specifically with parents whose children were diagnosed with developmental delays, including Asperger's, speech delay, and autism.
In my research, I identified a challenge in implementing the TALA program at home. To delve deeper, I conducted three face-to-face interviews using a structured questionnaire. The interviews were specifically with parents whose children were diagnosed with developmental delays, including Asperger's, speech delay, and autism.
My Goals
My Goals
My Goals
To reduce the load and overflow from the topology of the therapists
To reduce the load and overflow from the topology of the therapists
To reduce the load and overflow from the topology of the therapists
Facilitate more effective communication and mediation between therapists and parents
Facilitate more effective communication and mediation between therapists and parents
Facilitate more effective communication and mediation between therapists and parents
3 פעמיים שנה מפגשי תל”א יש טפסים הסברים ואישורים רפואיים, כל מטפל כותב לי יעדים שנתיים
טפסי תל”א, בנוסף, מפגשים עם כל מטפל כאשר עולה קושי מסום לילד וצריך לתת מענה לטיפול
אנשי מקצוע
בטח
לא ידעתי איך לטפל בא, כי היא בתפקוד נמוך לא ידעתי להתמודד מול הקשיים שצפו.
רק באיבחון
לא,לבד
אני עדיין לא התחלתי לתווך לה, היא עסוקה בעצמה, התחילה לדבר בגיל שלוש ,אני ניסיתי לעורר שיחות מולה שהיא תגיב
מאד שיפר
חוסר סבלנות לא הייתי פנויה לזה
Mapping the User's requirements
Mapping the User's requirements
Mapping the User's requirements
💪 Using the mapping and the Use Case I created, I was able to fully understand in 90% the requirements and the other data I was missing.
💪 Using the mapping and the Use Case I created, I was able to fully understand in 90% the requirements and the other data I was missing.
💪 Using the mapping and the Use Case I created, I was able to fully understand in 90% the requirements and the other data I was missing.
To comprehend the user scenarios, I examined the journey they need to undertake, along with the requirements and data I've gathered thus far.
To comprehend the user scenarios, I examined the journey they need to undertake, along with the requirements and data I've gathered thus far.
To comprehend the user scenarios, I examined the journey they need to undertake, along with the requirements and data I've gathered thus far.
Use Case
Use Case
Use Case
To lessen the burden and excess due to the substantial quantity of paperwork from therapists. Foster improved and liaison between therapists and guardians.
interaction
To lessen the burden and excess due to the substantial quantity of paperwork from therapists. Foster improved and liaison between therapists and guardians.
interaction
To lessen the burden and excess due to the substantial quantity of paperwork from therapists. Foster improved and liaison between therapists and guardians.
interaction
“Tala” received
1
Personal curriculum cognitive, emotional, etc
Personal curriculum cognitive, emotional, etc
Personal curriculum cognitive, emotional, etc
ANNUAL GOALS
2
social sphere:
Setting goals
social sphere:
Setting goals
social sphere:
Setting goals
Meditation
3
mediating
the goals
mediating
the goals
mediating
the goals
Medical file
4
The parent Receiving a message from the therapist to uplaod medical document
The parent Receiving a message from the therapist to uplaod medical document
The parent Receiving a message from the therapist to uplaod medical document
Daily planner
5
Enter the diary:
Make an appointment with the therapist
Enter the diary:
Make an appointment with the therapist
Enter the diary:
Make an appointment with the therapist
USER JOURNEY
USER JOURNEY
DesignPhase #4
DesignPhase #4
DesignPhase #4
Building the Site Structure
Building the Site Structure
Building the Site Structure
Usability testing
Usability testing
Usability tests were done by one of the interviewees in user interviews, by a therapist, a behavior analyst and by a QA developer.
The purpose of the test: is to test parents and paramedical therapists regarding the user experience of the application. The interviewees received a wireframe in the first interview, and then received the final design, on which changes were made. the questionnaire included guided and unguided tests. You are presented with an explanation of the changes made
Usability tests were done by one of the interviewees in user interviews, by a therapist a behavior analyst and by a QA developer.
The purpose of the test: is to test parents and paramedical therapists regarding the user experience of the application. The interviewees received a wireframe in the first interview, and then received the final design, on which changes were made. the questionnaire included guided and unguided tests. You are presented with an explanation of the changes made
Usability tests were done by one of the interviewees in user interviews, by a therapist, a behavior analyst and by a QA developer.
The purpose of the test: is to test parents and paramedical therapists regarding the user experience of the application. The interviewees received a wireframe in the first interview, and then received the final design, on which changes were made. the questionnaire included guided and unguided tests. You are presented with an explanation of the changes made
.
Usability testing
Usability tests were done by one of the interviewees in user interviews, by a therapist, a behavior analyst and by a QA developer.
The purpose of the test: is to test parents and paramedical therapists regarding the user experience of the application. The interviewees received a wireframe in the first interview, and then received the final design, on which changes were made. the questionnaire included guided and unguided tests. You are presented with an explanation of the changes made
.
Phase 1
Phase 1
Phase 1
Focus on the clock of the month
Focus on the clock of the month
Focus on the clock of the month
No relation to the table below
No relation to the table below
No relation to the table below
The clock of the month does not contribute
The clock of the month does not contribute
The clock of the month does not contribute
Phase 2
Phase 2
Phase 2
Effective information
Effective information
Effective information
Easier scanning using a table
Easier scanning using a table
Easier scanning using a table
Effective month clock
Effective month clock
Effective month clock
Low fedilty
Low fedilty
UX
1-After research I used more icons for those who are not technological or do not speak the language.
2-Upload forms no more than three clicks.
3-Taking the burden off the therapists, chasing after forms, and coordinating appointments.
UI
1-Using a color palette so that the contrast meets the standard of accessibility.
2-I designed buttons with a large pressing area.
3-The white and blue color to create minimalism and reduce visual load.
UX
1-After research I used more icons for those who are not technological or do not speak the language.
2-Upload forms no more than three clicks.
3-Taking the burden off the therapists, chasing after forms, and coordinating appointments.
UI
1-Using a color palette so that the contrast meets the standard of accessibility.
2-I designed buttons with a large pressing area.
3-The white and blue color to create minimalism and reduce visual load.
Ux
1-after research i used more icons for those who not technological or do not speak the language.
2-Upload forms no more than three clicks.
3-Taking the burden off the therapists, chasing after forms, and coordinating appointments.
UI
1-USING A COLOR PALETTE SO THAT THE contrast meets the standard of accessibility.
2-i designed buttons with a large pressing area.
3-the white and blue color to create minimalism and reduce visual load.
FINaL OF DESIGN
FINaL OF DESIGN
FINaL OF DESIGN
"TODAYS ACTIVITY' BUTTON
"TODAYS ACTIVITY' BUTTON
"TODAYS ACTIVITY' BUTTON
A key feature is a form that allows parents to input details such as the location and type of activity tailored to the child's needs.
A key feature is a form that allows parents to input details such as the location and type of activity tailored to the child's needs.
A key feature is a form that allows parents to input details such as the location and type of activity tailored to the child's needs.
Personal program by areas Button
Personal program by areas Button
Personal program by areas Button
Allows the parents to understand the activities that are done with the child and allows them to apply what the child has learned.
Allows the parents to understand the activities that are done with the child and allows them to apply what the child has learned.
Allows the parents to understand the activities that are done with the child and allows them to apply what the child has learned.
Personal program by areas Button
Personal program by areas Button
Personal program by areas Button
Directs the parent's attention and presents them with annual parameters.
Directs the parent's attention and presents them with annual parameters.
Directs the parent's attention and presents them with annual parameters.
An alert pops up when the goal is reached.
Collaboration between the parent and the therapist is facilitated through a dialogue that occurs upon reaching the set goals.
An alert pops up when the goal is reached.
Collaboration between the parent and the therapist is facilitated through a dialogue that occurs upon reaching the set goals.
An alert pops up when the goal is reached.
Collaboration between the parent and the therapist is facilitated through a dialogue that occurs upon reaching the set goals.
Conclusion
Conclusion
Conclusion
Streamlining the entire program guarantees the conveyance of clear and accessible information to parents
Streamlining the entire program guarantees the conveyance of clear and accessible information to parents
Streamlining the entire program guarantees the conveyance of clear and accessible information to parents
The successful implementation of the therapeutic continuum between home and the educational institution emerged as a pivotal aspect of user actions, leading to the achievement of educational goals
The successful implementation of the therapeutic continuum between home and the educational institution emerged as a pivotal aspect of user actions, leading to the achievement of educational goals
The successful implementation of the therapeutic continuum between home and the educational institution emerged as a pivotal aspect of user actions, leading to the achievement of educational goals
There has been a significant enhancement in communication between the therapist and parent, fostering increased cooperation
There has been a significant enhancement in communication between the therapist and parent, fostering increased cooperation
There has been a significant enhancement in communication between the therapist and parent, fostering increased cooperation
Next project →
Next project →
Let's create something remarkable together 🚀.
Ashkenazi.meital@gmail.com
054-5680963
Let's create something remarkable together 🚀.
Ashkenazi.meital@gmail.com
054-5680963
Let's create something remarkable together 🚀.
Ashkenazi.meital@gmail.com
054-5680963
